The service I have received from all those I have spoken to, Richard, Donna and SX Auckland staff has being amazing.  So supportive, empathic and very efficient. Your words of support and kindness have provided me with comfort and relief to the painful and traumatic situation I was experiencing. I would like to sincerely thank Richard and Donna for the all your support and understanding. The premiums I have paid each month over the years was, undeniably one of the best investments I have made.  Many many thanks.  Linda

I have been a client of Richard for 25 years. On his initial recommendation I took out Life Insurance and Income Protection.  At the time it was an expense I could have done without, but I had a family and his advice seemed sensible.   On reflection his advice has been a “life saver”. Ten years ago, for health reasons I had to quit my job and my income just stopped.  With  assistance from Richard I made an application against my Income Protection policy and immediately for the following 3 months I was paid 100% of the wage amount that I had previously been receiving.  After 3 months this reduced to 75% per month.   It’s been like that for ten years now.  During this time the Insurance company has been totally professional and respectful, and has also paid for counselling and retraining.  Gratefully I am now back in the workforce (though medically unfit for my previous occupation) and Income Protection is still paid to me.  My current wage is topped up by this insurance policy to equal 75% of my pre-disability income.   Without doubt, accepting Richard’s recommendation back then, 25 years ago, has been one of the best decision in my life.

Richard is my insurance guy and fishing guru. His relaxed, no pressure approach is appreciated and his depth of knowledge across a range of products means he was/is able to tailor packages that suit our life circumstances. And when those circumstance change (as often they do) Richard is there to ensure we always have the best plans and strategies in place.